Alison Friedlander

Shipping Info

Plants & Live Things

When I Ship:

  • First Class Mail: Monday

  • Priority 2-Day Mail: Monday-Wednesday

  • Local Pickup (Manayunk, PA): Please contact me before/after ordering to schedule a pick up time

DOA Policy:

  • Send me pictures of the dead plant within 12 hrs of arrival and I’ll issue a store credit or refund at my discretion

  • Shipping is non-refundable

  • If you have me sent plants somewhere super cold and don’t include a heat pack, DOA policy is voided if everything turns up dead

  • Plants with damaged leaves are not subject to the DOA policy and will be dealt with on a case-by case basis

My Experience with shipping:

  • I’ve had succulents sit in a dark box for a few days (a week and a half because I’m bad) and they all came out fine, though a bit pale from the lack of light

Dry Goods & Crafty Things

Shipping Time: I’ll ship them as soon as I get to the post office. I tend to batch deliver things to the post office 1-3x a week depending on the number of orders I have and when they come in.

Return/Refund Policy:

  • If the item arrives damaged or broken, please contact me within 24 hrs of receiving the item and I’ll review the sale on a case by case basis.

  • Used items are not eligible for return or exchange.

  • All sales of Grade B/C items are final. No Refunds or exchanges will be offered.

Local Pickup:

Available for any of the things I have listed on my shop EXCEPT things that are custom ordered through Shapeways (mostly things in metal, but I’ll not if things ship through Shapeways in the listing itself).